*Shipping:  Orders will be processed & shipped within 72 hours.  Shipped via USPS.  Please allow 3-5 business days for delivery.

*Returns:  If your order is wrong or not to your liking, please contact within 5 days of delivery with reason for return, & you will be provided a return label.  Jewelry must be in its original unworn, undamaged condition.  Once received, a refund will be issued.  Please allow 3-10 business days for refund to post.  All banks have different processing systems & protocols.

*Exchanges:  The easiest way to go about an exchange is to simply return your original item & place a new order for the item you would like to have in it’s place.

*Custom Orders:  Requests for custom pieces can be sent via email or message on Instagram.  After consultation, please allow 2 weeks for completion.  I will do my best to create something unique that meets and exceeds expectations.  Custom orders are non returnable.

Metals:

• Stainless Steel will not rust & allergies to it are rare.  However, some forms may contain small amounts of nickel which can have adverse effects on some.  If you experience a reaction, please remove product immediately & return for a refund (see above for company return process.)

• Brass is hypoallergenic, but since it’s composition is mostly copper, it may develop a patina over time & has the potential to turn skin green with extremely prolonged exposure (this is not an allergic reaction.)  *This is why I always use stainless steel for earring hooks instead of brass.

• To clean, use a basic jewelry polishing cloth to keep your metal shiny.  This will cut down on patina development with brass as well.

Stones:

• I use a variety of authentic crystal & gemstone beads, as well as wood on occasion.  None of my beads are synthetic, they are all a natural product of the earth.  Some stones have a wide variety of colors; when ordering, keep in mind that all stones are unique & the specific product you receive may not exactly match the featured picture online.  While some can be very similar, crystals & gemstones are composed of a wide variety of elements.  They vary in hardness, brittleness, and the way they are affected by water and intense sunlight/ heat.  Normal day to day wear is perfectly fine for my products, but remember to treat them with care!